xbjae's Complete Terms & Conditions
Please read these terms and conditions carefully before using the xbjae platform — this is a binding agreement between you and us.
xbjae is a trusted online entertainment platform in Bangladesh. The terms and conditions described on this page ("Terms") apply to the xbjae website (xbjae.lat) and all of its services. By registering an account, logging in, or using the service in any way, you confirm that you have fully read, understood, and agreed to comply with these Terms.
If you disagree with any part of these Terms, please refrain from using the service. xbjae reserves the right to change these Terms at any time; changes will take effect as soon as they are published on this page.
Table of Contents
- Eligibility & Age Requirement
- Account Registration & Verification
- Account Security
- Deposits & Withdrawals
- Bonuses & Promotions
- Gaming Rules
- Prohibited Activities
- Account Suspension & Closure
- Limitation of Liability
- Privacy & Data Protection
- Responsible Gaming
- Dispute Resolution
- Changes to Terms
- Contact
Eligibility & Age Requirement
The following eligibility conditions must be met to use the xbjae platform:
- You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
- You must be located in a country or region where receiving online gaming services is legally permitted.
- Only one account per person is allowed. Multiple accounts are prohibited.
- You are playing on your own behalf and are not managing an account for any other person.
- You must not be a family member or close relative of xbjae staff.
Account Registration & Verification
When opening an account on xbjae, you must provide accurate and complete information. Providing false or incorrect information may result in account closure and forfeiture of any funds held.
2.1 Registration Information
You will be required to provide the following information when opening an account:
- Full name (as per national identity card)
- Active mobile number and email address
- Date of birth
- Preferred payment method
2.2 Identity Verification (KYC)
xbjae may request documents for identity verification in certain circumstances, which may include:
- Copy of National ID (NID) or passport
- Proof of payment method ownership (screenshot of bKash / Nagad / Rocket account)
- Proof of address document
xbjae reserves the right to suspend withdrawals or restrict the account if verification is not completed.
Account Security
You are solely responsible for ensuring the security of your account. The following must be observed:
- Keep your password strong and confidential; do not share it with anyone.
- Do not disclose your account access details to any third party.
- If you notice any unusual activity on your mobile number or email, contact support immediately.
- Avoid logging in from public or shared devices.
xbjae will not be liable for unauthorized access to or misuse of an account where this occurs due to your own negligence. However, if xbjae detects suspicious activity, it may take immediate steps to protect the account.
Deposit & Withdrawal Policy
Financial transactions on the xbjae platform are fully secure and protected by SSL encryption. Details on deposits and withdrawals are provided below:
| Item | Details |
|---|---|
| Deposit Methods | bKash, Nagad, Rocket |
| Withdrawal Methods | bKash, Nagad, Rocket |
| Minimum Deposit | ৳500 (per method) |
| Minimum Withdrawal | ৳500 |
| Withdrawal Time | Usually within 1 hour |
4.1 Deposit Conditions
- The account used for the deposit must be registered in your own name.
- Deposits from third-party mobile banking accounts are not accepted.
- After a successful deposit, the account balance is generally updated within a few minutes.
4.2 Withdrawal Conditions
- All active bonus wagering requirements must be met before submitting a withdrawal request.
- Withdrawals can only be made to the mobile banking account that was used to make the deposit.
- Withdrawals may be temporarily suspended while a verification process is ongoing.
- xbjae reserves the right to request additional verification for unusual withdrawal requests.
Bonus & Promotion Terms
xbjae offers various bonuses and promotional offers. Each bonus has its own conditions that must be read carefully before claiming.
5.1 Welcome Bonus
- New members are eligible to receive a 100% bonus on their first deposit up to a maximum of ৳5,000.
- For example: depositing ৳1,000 gives a ৳1,000 bonus — total balance ৳2,000; or depositing ৳12,000 gives a ৳5,000 bonus — total balance ৳17,000.
- The welcome bonus applies only once per account.
5.2 Wagering Requirements
A 25x wagering requirement applies to all bonuses, calculated on the bonus amount only.
Example: ৳1,000 bonus × 25 = a total of ৳25,000 must be wagered before withdrawing bonus winnings.
5.3 General Bonus Rules
- If a bonus is claimed through fraudulent means, the bonus and any associated winnings will be voided.
- A bonus is activated upon a minimum deposit of ৳500 via bKash, Nagad, or Rocket.
- If bonuses are claimed from multiple accounts, both accounts will be permanently closed.
- xbjae reserves the right to change or cancel any promotion without notice.
Gaming Rules
Various types of games are available on the xbjae platform, including slots, live casino, fishing games, and sports betting. Some general rules apply to each game category:
6.1 General Gaming Rules
- All games are operated on the basis of fair play principles.
- If a round is cancelled due to a technical fault, the bet amount for that round will be refunded.
- If you have any questions about the rules of a specific game, please contact support.
- In the event of a disconnection due to network issues, the server-side result will be considered final.
6.2 Sports Betting
- All betting markets are offered before the event starts.
- Sports bets are settled after the result is confirmed.
- If an event is abandoned or postponed, bets will be handled in accordance with xbjae's settlement policy.
6.3 VIP Program
xbjae's VIP program has four tiers — you can advance to a higher tier through regular play:
- Bronze — up to 0.4% weekly cashback
- Silver — up to 0.8% weekly cashback
- Gold — up to 1.1% weekly cashback
- Platinum — up to 1.5% weekly cashback
VIP benefits depend on your gaming activity, and xbjae reserves the right to change VIP terms at any time.
Prohibited Activities
The following activities are strictly prohibited on the xbjae platform. Violating these prohibitions will result in immediate account closure and the balance may be forfeited:
- Creating multiple accounts or using another person's account.
- Making fraudulent transactions to obtain bonuses ("bonus busting" or "account stuffing").
- Playing games using automated bots, scripts, or software.
- Using the platform for money laundering or illegal financial activities.
- Deliberately exploiting technical faults or bugs in the platform.
- Harassing or misconduct toward other players.
- Making deposits using a third-party mobile banking account.
- Playing on behalf of or with funds from a minor.
Account Suspension & Closure
8.1 Account Closure by xbjae
xbjae may temporarily suspend or permanently close an account without notice in the following circumstances:
- Violation of any clause of the Terms.
- If fraud or suspicious activity is detected on the account.
- If the required documents for verification are not provided in time.
- Due to a court order or legal obligation.
8.2 Closing Your Own Account
You can request to close your own account at any time by contacting support. For self-exclusion due to responsible gaming reasons, please visit the Responsible Gaming page.
8.3 Balance After Account Closure
If an account is closed due to a breach of terms, xbjae may decide to return or forfeit the balance after an investigation. If the account is closed at your own request, any valid balance will be returned via the payment method, provided all wagering conditions have been met.
Limitation of Liability
The xbjae service is provided on an "as is" basis. xbjae is not liable for the following:
- If a game session is disrupted due to internet disconnection or device issues.
- Losses caused by technical problems on the part of third-party game providers.
- If account information is exposed due to your own negligence.
- If the service is disrupted due to unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government restrictions.
- If a transaction is delayed by a mobile banking provider (bKash, Nagad, Rocket).
Bonus or winning amounts incorrectly displayed due to a technical error — which fall outside normal rules — xbjae reserves the right to correct or cancel them.
Privacy & Data Protection
xbjae gives the highest importance to the privacy of your personal information. We keep all data secure using SSL encryption technology.
- Your personal information is used only for the purpose of providing services and verification.
- Your information is not disclosed to third parties except where required by legal obligation.
- Your payment information is not stored directly; only transaction records are kept.
For the full details of our privacy policy, please visit the Privacy Policy page.
Responsible Gaming
xbjae firmly believes in responsible gaming. This platform is intended only for those aged 21 and above and is for entertainment purposes.
- If you feel that gaming is having a negative impact on your life, please contact support immediately.
- xbjae provides self-exclusion and deposit limit-setting options.
- Our support team is available 24/7 in both Bengali and English for any assistance you need.
To learn more about responsible gaming, please read the Responsible Gaming page.
Dispute Resolution
In the event of any dispute or complaint, please follow the process below:
- Step 1: Contact support via our live chat or email and provide a detailed description.
- Step 2: The support team will review your complaint and verify the relevant information.
- Step 3: After the review, senior management will issue a final decision.
- Step 4: If you object to the final decision, notify us in writing.
xbjae is committed to resolving all disputes impartially and on the basis of fairness.
Changes to Terms
xbjae reserves the right to modify, add to, or remove these terms at any time. Changes will take effect as soon as they are published on this page.
For significant changes, xbjae may notify you via your account email or through the platform. However, if you continue to use the service after a change, it will be assumed that you have accepted the new terms.
It is your responsibility to review this page regularly for the latest terms.
Contact
For any questions or feedback regarding these terms, please get in touch with us:
- Live Chat: Direct support 24/7
- Email: [email protected]
- Language: Service available in Bengali and English
xbjae is always ready to ensure you have the best experience. You can find answers to common questions on our FAQ page.